KPI Registry

49 KPIs configured

KPI ID	Name	Department	Owner	Type	Unit	Target	Status	Details
COMP_BOOKINGS	Bookings (New)	Company	VP Sales	Trailing	Currency	100%	Active	View
COMP_REVENUE_RECOGNIZED	Revenue Recognized	Company	CFO	Trailing	Currency	100%	Active	View
COMP_GROSS_MARGIN_PCT	Gross Margin %	Company	CFO	Trailing	Percent	>=55%	Active	View
COMP_CONTRIBUTION_MARGIN_PCT	Contribution Margin % (after delivery labor)	Company	CFO	Trailing	Percent	>=45%	Active	View
COMP_CASH_RUNWAY_MONTHS	Cash Runway (months)	Company	CFO	Trailing	Ratio	>=9	Active	View
COMP_NRR	Net Revenue Retention (Account NRR)	Company	Head of Customer Success	Trailing	Percent	>=110%	Active	View
COMP_ON_TIME_DELIVERY_PCT	On-Time Delivery %	Company	Head of PMO	Leading	Percent	>=90%	Active	View
COMP_BILLABLE_UTIL_PCT	Billable Utilization %	Company	Delivery Director	Leading	Percent	0.75-0.85	Active	View
COMP_PIPELINE_COVERAGE	Pipeline Coverage (next quarter)	Company	Sales Ops	Leading	Ratio	>=3.0	Active	View
COMP_ATTRITION_ANNUAL_PCT	Attrition (annualized)	Company	Head of People Ops	Trailing	Percent	<=12%	Active	View
SALES_PIPELINE_CREATED	Qualified Pipeline Created ($)	Sales	Sales Ops	Leading	Currency	Target	Active	View
SALES_WIN_RATE_PCT	Win Rate %	Sales	Sales Ops	Trailing	Percent	>=30%	Active	View
SALES_SALES_CYCLE_DAYS	Sales Cycle (median days)	Sales	Sales Ops	Trailing	Days	<=75	Active	View
SALES_AVG_DISCOUNT_PCT	Average Discount %	Sales	CFO	Leading	Percent	<=10%	Active	View
SALES_MULTI_THREADING	Multi-threading Coverage (# stakeholders)	Sales	VP Sales	Leading	Count	>=3	Active	View
MKT_SQL_COUNT	SQLs Generated	Marketing	Head of Marketing	Leading	Count	Target	Active	View
MKT_SOURCED_PIPELINE_USD	Marketing Sourced Pipeline ($)	Marketing	Marketing Ops	Leading	Currency	Target	Active	View
MKT_COST_PER_SQL_USD	Cost per SQL	Marketing	Marketing Ops	Trailing	Currency	<=target	Active	View
MKT_ABM_COVERAGE_PCT	ABM Coverage (ICP accounts touched)	Marketing	ABM Lead	Leading	Percent	>=60%	Active	View
MKT_WEBSITE_CONV_PCT	Website ICP Conversion %	Marketing	Growth Lead	Leading	Percent	>=2%	Active	View
CS_NPS	Net Promoter Score	Customer Success	CS Lead	Trailing	Score	>=45	Active	View
CS_CSAT_AVG	CSAT (avg)	Customer Success	CS Ops	Trailing	Score	>=4.5	Active	View
SUP_FIRST_RESPONSE_MIN	First Response Time (minutes)	Support	Support Manager	Leading	Minutes	<=30	Active	View
SUP_SLA_ATTAINMENT_PCT	SLA Attainment %	Support	Support Manager	Leading	Percent	>=95%	Active	View
CS_RENEWAL_RISK_COVERAGE	Renewal Risk Coverage (health updated)	Customer Success	CS Ops	Leading	Percent	>=90%	Active	View
DEL_PROJECT_MARGIN_PCT	Project Margin % (by engagement)	Delivery	Delivery Director	Trailing	Percent	>=45%	Active	View
DEL_REALIZATION_PCT	Realization % (billed vs delivered)	Delivery	Delivery Director	Trailing	Percent	>=95%	Active	View
DEL_ESTIMATE_ACCURACY	Estimate Accuracy (effort)	Delivery	PMO Head	Leading	Percent	>=85%	Active	View
DEL_REWORK_PCT	Rework % (as % of delivered hours)	Delivery	Quality Lead	Leading	Percent	<=10%	Active	View
PMO_MILESTONE_ON_TIME	Milestone On-Time %	PMO	PMO Head	Leading	Percent	>=90%	Active	View
PMO_RAID_CLOSURE_PCT	RAID Closure %	PMO	PMO Head	Leading	Percent	>=80%	Active	View
FIN_DSO_DAYS	DSO (days)	Finance	Controller	Trailing	Days	<=45	Active	View
FIN_AR_OVER60_PCT	AR >60 days %	Finance	AR Lead	Leading	Percent	<=10%	Active	View
FIN_BILLING_CYCLE_DAYS	Billing Cycle Time (days)	Finance	Billing Lead	Leading	Days	<=7	Active	View
FIN_WRITE_OFF_PCT	Write-offs % of revenue	Finance	CFO	Trailing	Percent	<=1%	Active	View
FIN_OPEX_VS_BUDGET	OpEx vs Budget %	Finance	CFO	Leading	Percent	<=5%	Active	View
TA_TIME_TO_FILL_DAYS	Time-to-Fill (median days)	Recruiting	Head of TA	Trailing	Days	<=35	Active	View
TA_OFFER_ACCEPT_PCT	Offer Acceptance %	Recruiting	TA Manager	Leading	Percent	>=80%	Active	View
PEOPLE_ENGAGEMENT_SCORE	Employee Engagement Score	People Ops	People Ops Lead	Trailing	Score	>=4.2	Active	View
PEOPLE_BENCH_PCT	Bench % (unassigned billable roles)	People Ops	Delivery Director	Leading	Percent	<=8%	Active	View
PEOPLE_TRAINING_HOURS	Training Hours per FTE (monthly)	People Ops	People Ops Lead	Leading	Hours	>=4	Active	View
PARTNER_SOURCED_PIPELINE	Partner-Sourced Pipeline ($)	Partnerships	Head of Partnerships	Leading	Currency	Target	Active	View
PARTNER_COSELL_ACTIVATIONS	Co-sell Activations (#)	Partnerships	Partner Ops	Leading	Count	Target	Active	View
PARTNER_CERT_COVERAGE_PCT	Certification Coverage %	Partnerships	Partner Ops	Leading	Percent	>=80%	Active	View
SEC_AUDIT_FINDINGS_OPEN	Open Audit Findings (#)	Security	Security Lead	Trailing	Count	<=5	Active	View
SEC_PATCH_COMPLIANCE_PCT	Patch Compliance %	Security	IT/Sec Ops	Leading	Percent	>=95%	Active	View
IT_SYSTEM_UPTIME_PCT	Core Systems Uptime %	IT	IT Lead	Trailing	Percent	>=99.5%	Active	View
OPS_PROCUREMENT_CYCLE_DAYS	Procurement Cycle Time (days)	Operations	Ops Lead	Leading	Days	<=7	Active	View
LEGAL_CONTRACT_CYCLE_DAYS	Contract Cycle Time (days)	Legal	Legal Lead	Leading	Days	<=21	Active	View